This Privacy Policy provides information on the collection, use, storage, processing, and protection of personal data of users and visitors of the website Payless. Its purpose is to ensure complete transparency regarding the handling of personal information and to clarify which types of data are collected, the reasons for collection, and how users can manage or delete their personal data.
This document has been prepared in accordance with the Brazilian General Data Protection Law (Law 13.709/18), the Brazilian Internet Civil Framework (Law 12.965/14), and the EU Regulation 2016/679 (GDPR). This policy may be updated due to regulatory changes, and we encourage users to review this section periodically.
Personal data is collected when users create an account/profile on the platform or when they use the platform’s features. Such data includes basic identification information like email address and full name. This data allows us to identify users, ensure security, and provide a better service experience.
The personal data collected includes information that helps optimize browsing and access to platform pages.
The personal data collected and stored by Payless serves the following purposes:
Processing of personal data for purposes not covered in this Privacy Policy will only occur after prior communication to the user.
Personal data is stored for the time necessary to provide services or fulfill the purposes described in this document. Users may request data deletion or anonymization, except where the law requires otherwise.
The platform applies technical and organizational measures to protect personal data from unauthorized access, destruction, loss, alteration, or disclosure. However, the platform is not responsible for issues caused solely by third parties (e.g., hacker attacks) or by the user (e.g., sharing personal data with others). In the event of a data breach, users will be notified. Data is handled with confidentiality, and we may disclose personal information if required by law or if you violate our Terms of Service.
User profile data is not publicly shared in search engines or within the platform.
Personal data is not shared with third parties.
Cookies are text files sent by the platform to the user’s device and stored locally, containing information about navigation. These include access details like location and access time. Users acknowledge and accept that cookies may be used for personalization of services.
By using the platform’s services and providing personal information, the user consents to this Privacy Policy. Users may cancel their registration, access, update, or correct their personal data at any time. Consent can also be withdrawn by contacting us through our support channels.
We reserve the right to modify this Privacy Policy at any time. Updates will take effect immediately upon publication. Users will be notified of significant changes. By continuing to use our services after changes, users indicate agreement with the new terms. In case of a merger or acquisition, user data may be transferred to the new owners.
For disputes arising from this document, Brazilian law shall apply. Any disputes must be filed in the court of the jurisdiction where the company’s headquarters are located.